Last updated: 30th July 2025
At Souk Nour, each piece is handmade to order with great care and intention. Below you'll find all the information you need regarding how your treasures will make their way to you.
We ship worldwide via trusted carriers including DHL, UPS, and select local postal services, depending on your region.
All Souk Nour pieces are made to order.
Please allow 4 to 6 weeks for production and preparation before dispatch.
This timeline ensures that each item is crafted with the attention and detail it deserves. You'll receive a shipping confirmation and tracking number once your order is on its way.
We offer free shipping on all orders, worldwide.
Estimated delivery times after dispatch are:
France & Europe: 2–5 business days
Middle East: 5–7 business days
North America: 7–10 business days
Asia, Australia & Rest of World: 7–14 business days
Please note: these are standard delivery estimates. Actual arrival times may vary depending on customs clearance or unforeseen shipping delays.
International orders may be subject to customs duties or import taxes depending on your country's regulations. These charges are the responsibility of the customer and are not included in the order total.
We do not cover or reimburse customs fees under any circumstances.
We do not ship to PO boxes. Please provide a full street address at checkout to avoid delays.
Once your order is dispatched, you will receive a confirmation email with a tracking link so you can follow your parcel’s journey.
If you have any concerns or your order seems delayed, feel free to reach out via the Contact Form and we’ll assist you.
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