Last updated: 30th July 2025
At Souk Nour, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our content, or place an order.
By using this site, you consent to the practices described below.
We may collect the following types of personal data when you interact with our website:
Personal details you provide via our contact form (e.g. name, email address, message content)
Order information including your name, billing/shipping address, phone number, email, and payment details
Technical data such as IP address, browser type, device type, pages visited, and time spent on the site (via cookies or analytics tools)
We do not store full credit card numbers or sensitive payment information — this is handled securely by our payment providers (e.g. Stripe, Shopify Payments, PayPal).
We use your data to:
Process and fulfill orders
Respond to your inquiries or requests
Improve website performance and customer experience
Send transactional emails (e.g. order confirmation, shipping updates)
Detect and prevent fraud or misuse of our services
We may occasionally send updates or product news only if you’ve opted in to receive communications.
Our website uses cookies — small files stored on your device — to enhance your browsing experience, track website performance, and facilitate shopping functions.
You may disable cookies via your browser settings, but some site features may not function correctly without them.
We do not sell, rent, or trade your personal information.
We may share data with trusted third parties only as needed to:
Process payments
Fulfill and ship orders
Provide website hosting or analytics
Comply with legal obligations
These providers are obligated to protect your data and use it only for the purposes outlined above.
We take reasonable measures to protect your information, including encryption, secure servers, and limiting access to authorized personnel only. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
If you are located in the EU, UK, or another region with privacy regulations, you have the right to:
Access, correct, or delete your personal data
Withdraw consent at any time
Request a copy of your data
Lodge a complaint with a local data protection authority
To make a request, please contact us via the Contact Form.
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.
If you have questions about your privacy or how your data is handled, please reach us via the Contact Form on our website.
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